Users can be managed within an organisation, by selecting the people icon on the left-hand navigation bar. Users can be added by selecting 'new' to add new users as per the example below.

Users are split into the following categories:

Account Owners

The Account Owner is the person nominated to set-up and administer the account. They can add and delete users, create surveys, and edit survey questions.

Account User

This is a manager, who is able to create surveys, respond to surveys, and see the results of surveys.


This is an end-user of the form, who is able to respond to surveys but cannot see the aggregate results.


This is an end user of the web application, who can only see the results of a survey.

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